Question:    What are your store hours?

Answer:       Monday thru Friday:     8:00am - 5:30pm
                                        Saturday:       8:00am - 4:00pm
                                          Sunday:             Closed 
Question:   What are your rental requirements?

Answer:      All you need to rent equipment from Rick's Rental World is a valid ID, valid address,                                    and telephone number.  We ask for full rental price up front for equipment rental.  All major                            credit cards are accepted.

Question:   Can I phone or email in my order?

Answer:     Yes you can.  Email your order to us, or you can fill out our simple online order form and                             we will contact you promptly regarding your order.
Question:   Are Estimates Free? 

Answer:      Yes, telephone and/or email estimates are free.  You'll find our staff willing to spend as much                         time with you on the phone or online, and gather the necessary information to help plan your                         event and estimate the costs.  We can also have someone measure your site to make sure                           your tent will fit.

Question:   Is Delivery Free? 

Answer:      No, there is generally a modest charge that covers delivery and pickup.  We do charge more                         for delivery/pickups that require carrying merchandise up or down stairs, showing up at                                 specific times or weekends or locations that are a great distance from our warehouse

Question:   Do I have to wash the dishes and glasses after we use them? 

Answer:      No, you don't have to wash them but dishes need to be food free and rinsed.  We also prefer                         to receive glassware back empty.

Question:   How far in advance do we need to book? 

Answer:      It depends on what you need, and when you need it. On linens, we would appreciate a                                   weeks notice. On tables and chairs, we can usually live with shorter notice. If you are                                     planning a June wedding with a tent, you should try to book as early as possible.

Question:    Do you take credit cards? 

Answer:       Yes 

Question:    Do you deliver to my area? 

Answer:      We will deliver wherever needed.  Delivery fee is based on mileage from our location.